For businesses
B2B IT Support & AMC for Offices in North Dum Dum, Kolkata
Keep your office computers, printers and network running without chasing a different repair person every time. An annual maintenance contract gives you planned check-ups, a single point of contact and a clear process when something breaks.
- Planned preventive visits
- Response within 2 working hours
- GST invoice
Quick answer
An annual maintenance contract (AMC) covers your business computers for a fixed yearly fee, with scheduled preventive check-ups, support when something breaks and one point of contact. Alvyntra offers AMC and on-call IT support for offices, shops, clinics and schools around North Dum Dum and Kolkata, quoted on your device count and needs.
Does my business need an AMC?
It usually pays off if a few of these sound familiar.
- Staff lose time every week to slow or crashing computers
- The same printer or Wi-Fi problem keeps coming back
- Nobody is sure whether backups are actually running
- Repair bills arrive at random and are hard to budget for
- Your billing or accounts PC is critical to daily sales
- New joiners wait days for a working computer
- Antivirus licences and Windows updates are out of date
- You have no list of what computers you own or how old they are
Who is it for?
Offices
Small and medium offices with desktops, laptops, printers and a shared network.
Shops & showrooms
Billing counters, inventory PCs and receipt printers that can't afford downtime.
Clinics & diagnostic centres
Front-desk and reporting computers where records must stay safe and backed up.
Schools & coaching centres
Computer labs, staff laptops and office PCs maintained on a schedule.
How does an AMC with Alvyntra work?
Site survey
We visit, count and check your computers, printers and network, and note what needs attention now.
Proposal & quote
You get a written proposal: what is covered, visit frequency, response time and the yearly fee.
Agreement & asset list
We sign the contract and record every device, so both sides know exactly what is covered.
Visits & support
Scheduled preventive visits, help when something breaks, and a short report after each visit.
What can an AMC cover?
Desktops & laptops
Preventive cleaning, health checks, troubleshooting and repairs for your registered computers.
Printers & scanners
Driver, connection and sharing problems, plus basic printer upkeep.
Network & Wi-Fi
Router, switch and Wi-Fi troubleshooting, and keeping shared folders and printers reachable.
Backups
Setting up automatic backups and checking on each visit that they are actually working.
Updates & antivirus
Keeping Windows, drivers and your antivirus up to date across every machine.
New PCs & set-up
Advice on new office desktops, and setting them up for new staff.
Usually not included
- Replacement parts and consumables such as toner and cartridges, unless you choose a comprehensive AMC.
- Software licences, which are bought in your business's name.
- Damage from liquid, drops or power surges, which is quoted as a separate repair.
How do the AMC plans compare?
Every business is different, so the final plan is built around your devices. These are starting points.
| Feature | EssentialSmall shops & home offices | BusinessGrowing offices | CustomLarger or multi-site |
|---|---|---|---|
| Price | ₹2,500 per device per year per device / year | ₹2,500 per device per year per device / year | Custom quote |
| Preventive maintenance visits | 4 per year per year | 4 per year per year | As agreed |
| Response time | within 2 working hours | within 2 working hours | As agreed |
| Phone & WhatsApp support | Included | Included | Included |
| On-site breakdown visits | Add-on | Included | Included |
| Printer & network support | Add-on | Included | Included |
| Backup checks | Not included | Included | Included |
| Asset list & visit reports | Included | Included | Included |
| Parts & consumables | Billed separately | Billed separately | Comprehensive option |
Swipe the table sideways to see every column
How fast do you respond, and what is guaranteed?
Response time
within 2 working hours
Written into your contract, so you know when to expect us.
Repair warranty
90 days on parts and labour
Applies to repairs and replaced parts. See warranty terms.
GST invoice
19ABCDE1234F1Z5
Our GST number appears on every AMC invoice.
Request an AMC quote
Tell us a little about your business. We will call you back to arrange a site survey. Fields marked are required.
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We will call you to arrange a site survey. For anything urgent, call +91 98765 43210.
Related services
Business IT support and AMC FAQs
What is an AMC for computers?
An annual maintenance contract is a yearly agreement where an IT service provider looks after your computers for a fixed fee. It normally includes scheduled preventive visits, troubleshooting and repairs, so problems are caught early and costs are predictable.
How much does a computer AMC cost in Kolkata?
It depends on the number of devices, the type of equipment, how often you want visits and whether parts are included. Our plans start at ₹2,500 per device per year per device per year, and we give you an exact quote after a site survey. Compare the plans.
What is the difference between a comprehensive and a non-comprehensive AMC?
A non-comprehensive AMC covers labour, visits and support, and spare parts are billed when needed. A comprehensive AMC also includes the cost of most replacement parts, so the yearly fee is higher but repair costs are more predictable.
Do you provide on-site support?
Yes. Preventive visits happen at your premises, and so do breakdown visits on plans that include them. If a repair needs workshop equipment, we may take the device to our North Dum Dum workshop, and we tell you before moving anything.
Can you supply new computers for our office?
Yes. We sell business and office desktops and laptops, and can set them up with your software, printers and network so staff can start working straight away.
Do you provide GST invoices?
Yes. Our GST registration number, 19ABCDE1234F1Z5, appears on every invoice, so you can claim input tax credit where eligible.
How quickly do you respond when something breaks?
Your contract states the response time, within 2 working hours. Many problems can be solved over the phone or WhatsApp first, which is often the fastest fix.
Meet us
Visit us in North Dum Dum
Alvyntra9A, 2nd School Lane, North Dum Dum,
Kolkata, West Bengal 700065, India
- +91 98765 43210
- Mon–Sat 10:30 am – 8:30 pm
Sunday closed
Make IT one less thing to worry about.
Request an AMC quote or WhatsApp us your device count to get started.